Quality Policy

Quality Builds Trust!

Our products can touch people's lives. With this awareness, we work diligently to ensure that our products and services are reliable and effective. We believe that quality is an endless journey of continuous improvement.

We learn and develop our processes and working methods. With this approach, we aim to enhance quality transparency at İyon Health Medical and advance in the world of healthcare.

İyon Health is committed to producing high-quality medical products. The company prioritizes customer satisfaction through innovative product development, compliance with legal and customer requirements, and continuous employee training. This approach ensures that İyon Health is a reliable and preferred brand in the industry. Our quality management system is structured to ensure customer satisfaction and continuously improve our product quality in accordance with ISO 9001:2015, ISO 13485, ISO 22716, and CE standards.

As İyon Health Medical, our quality policy is established to maintain our leadership and reliability in the healthcare sector, keep customer satisfaction at the highest level, and contribute to public health. The quality policy we follow to achieve these goals consists of the following principles.

 

Our Quality Policy:

  1. Customer Focus:

    • By understanding customer needs in the best possible way, we strive to provide innovative, reliable, and high-quality products. Customer satisfaction is our most important success criterion.

  2. Continuous Improvement:

    • We place great importance on R&D efforts, continually improve our existing products, and develop innovative products. Awards like the Project Success Commendation we received with TÜBİTAK support are indicators of our determination in this area.

  3. Domestic Production and Innovation:

    • As Turkey's first domestic producer of "Insulin Pen Needles" and "Ocean Water," we work to support local production and offer innovative solutions in the healthcare sector. Our R&D team continuously makes progress in new product development.

  4. Quality and Reliability:

    • It is our priority to maintain the quality of our products at the highest standards and to hold national and international quality certifications. The Food Supplement Business Registration Certificate we received is a result of our efforts in this direction.

  5. Business Ethics and Responsibility:

    • We conduct our activities in accordance with the highest ethical standards and fulfill our environmental and social responsibilities. We produce in an environmentally and socially conscious manner for a sustainable future.

  6. Team and Innovation:

    • With our expert team, we implement best practices in our industry through continuous training and development processes. Innovation is one of the cornerstones of our company culture and is encouraged at every level.

  7. Collaboration and Strong Relationships:

    • We establish honest, transparent, and long-term relationships with all our business partners. We consider it our duty to share our achievements and the prideful results we obtain with our partners.